Support

 

Promotional Offers

Periodically, Invotec displays promotional offers which represent significant savings on a variety of products and services. These promotions are generally available to our education and commercial partners as well as existing domestic clientele and the general public unless otherwise stated.

The following links contain information and ordering details for our current product promotions and special offers. For more information please do not hesitate to contact us on  (03) 9532 5165  or 1300 INVOTEC.

Please click on any of the links below to access the required information
 
 
 
To obtain the latest version of Adobe Acrobat Reader required to view PDF documents please click here


Service Plans & Rates

At Invotec, we recognise that different clients are looking for different things from their IT partner.  As well as offering a diverse range of I.T. and related products and services, Invotec has formulated numerous scheduled and flexible maintenance plans to suit the complex requirements of all customers, whilst taking into consideration the type and size of individual networks as well as the various time and budgetary constraints experienced by our clientele.

No matter how big or small your network, no matter how simple or complex, and no matter what your budget is, Invotec has a plan to suit you and your organization.

Please click on any of the links below to access the required information. The following documents will display in PDF format. Please feel free to print the documents you require that are relevant to your organisation. Completed contract documents can be forwarded by mail to Unit 9 / 148 Chesterville Road, Cheltenham, Victoria. 3192 or faxed to our office on  (03) 9532 5165 .

To obtain the latest version of Adobe Acrobat Reader required to view PDF documents please click here

 

Drivers and Downloads

Gigabyte Motherboards (used in Evolo Systems)
GA-G31M-S2L

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Warranty 

What Do Our Warranties Usually Cover?
 
Our limited warranties cover defects in material or workmanship in new Invotec or Evolo products. Only consumers purchasing Invotec or Evolo products from authorized Invotec or Evolo retailers or resellers may obtain coverage under our limited warranties. Please see the limited consumer warranty that accompanied your product for the specific warranty terms that apply to your product.

How Long Does The Coverage Last?

Our warranty periods are 1 year, 2 years, or 3 years from the documented date of purchase, depending on the type of product and where it was purchased.

What Does Our Warranty Not Cover?

Our warranties do not cover any problem that is caused by (a) commercial use; accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) loss passwords; or (d) malfunctions caused by other equipment. Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover). Our warranties do not cover data loss – back up the contents of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal and installation are not recoverable under our warranties.

What Do You Have To Do?

Invotec will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product and you follow proper return procedure.

To access the Warranty Return Authorisation please click here.
To view a copy of our extended warranty statements please click on the appropriate link below
Invotec Standard 1 year return to base warranty
Invotec extended 3 Year return to base warranty
Invotec extended 3 Year on-site warranty
United Electrical Engineering Total Care 3 Year NBD Aust-wide warranty

 

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Useful Websites

http://www.netalert.gov.au/home.html - Australian Government website. NetAlert is part of the Australian Government's ongoing commitment to providing a safe online environment for all families, especially children.

http://bandwidthplace.com/speedtest/ - performs broadband Internet connection speed test to determine download and upload speed.

http://www.techotips.com/ - Contains a large number of useful technical tips and forums to assist in the day to day issues relating to network administration.

http://www.adobe.com/products/acrobat/readstep2.html - Download the latest version of Adobe Reader.

http://www.primopdf.com/ - Completely free PDF creator - Create PDF files from 300+ file types.

http://www.facebook.com/ - The most grown-up (just) of the social-networking sites that are fast taking over the world. Excellent for staying in touch with far-flung friends, though pretty good too for re-establishing contact with those you hoped you had lost.
 
http://www.anonymouse.org/ - Surf the web without disclosing who or where you are.
 
http://www.zoho.com/ - A suite of free business programs. From word processing and presentation software to tools for taking notes in meetings, planning projects and creating databases.
 
http://www.backpackit.com/ - To-do lists, notes, ideas and calendar. Excellent for juggling projects and much more versatile than a ring folder.
 
http://www.getnetwise.org/ - All you need to know about keeping the net safe - protecting children, preventing spam, avoiding viruses and stopping others accessing your personal details.
 
http://www.dafont.com/ - More than 7,500 free fonts (for Mac and PC), so you can at last stop using Copperplate for your party invitations.
 
 http://www.inventory-control.com.au/ - The home of SIMMS Inventory Software in South East Asia
 
http://www.helpdesk-software.com.au/ - The home of CRM Unleashed - The worlds best customer support software