Support
Promotional Offers
The following links contain information and ordering details for our current product promotions and special offers. For more information please do not hesitate to contact us on
Service Plans & Rates
No matter how big or small your network, no matter how simple or complex, and no matter what your budget is, Invotec has a plan to suit you and your organization.
Please click on any of the links below to access the required information. The following documents will display in PDF format. Please feel free to print the documents you require that are relevant to your organisation. Completed contract documents can be forwarded by mail to Unit 9 / 148 Chesterville Road, Cheltenham, Victoria. 3192 or faxed to our office on
Drivers and Downloads
Warranty
How Long Does The Coverage Last?
Our warranty periods are 1 year, 2 years, or 3 years from the documented date of purchase, depending on the type of product and where it was purchased.
What Does Our Warranty Not Cover?
Our warranties do not cover any problem that is caused by (a) commercial use; accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) loss passwords; or (d) malfunctions caused by other equipment. Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover). Our warranties do not cover data loss – back up the contents of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal and installation are not recoverable under our warranties.
What Do You Have To Do?
Invotec will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product and you follow proper return procedure.
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Useful Websites
http://www.netalert.gov.au/home.html - Australian Government website. NetAlert is part of the Australian Government's ongoing commitment to providing a safe online environment for all families, especially children.
http://bandwidthplace.com/speedtest/ - performs broadband Internet connection speed test to determine download and upload speed.
http://www.techotips.com/ - Contains a large number of useful technical tips and forums to assist in the day to day issues relating to network administration.
http://www.adobe.com/products/acrobat/readstep2.html - Download the latest version of Adobe Reader.
http://www.primopdf.com/ - Completely free PDF creator - Create PDF files from 300+ file types.
