Warranty

Customer Details

Product details

Terms & Conditions

Disclosure: Invotec Pty Ltd (herein known as Invotec) takes diligent care in the manufacturing and servicing of all goods, however, Invotec will not be liable for any form of damage, either to, or caused by the aforementioned goods. Invotec will not be responsible for any loss of data on customer systems; it is the responsibility of the customer to backup any data which they believe to be important, valuable, or irreplaceable before bringing in any goods for servicing. Data backups requested by Invotec will incur additional fees to the customer. Goods returned for repair must be returned within 7 (seven) days of receipt or RA number / notification. Goods returned for credit must be returned within 7 (seven) days form the original invoice date and must be in ‘new' condition (this includes packaging). Returns for credit may incur a 15% restocking fee at the discretion of Invotec. Any omissions on Warranty return forms, such as incomplete fault descriptions may result in delays. Goods returned for repair and found not faulty, or goods with physical damage or damage caused by improper use will not be covered by warranty and the customer shall be liable for a handling and service fee. Only the item in question needs to be returned, and no responsibility will be taken for items such as cables, manuals, cds or original packaging. All relevant paperwork will need to be shown when collecting goods. In submitting the above warranty claim you agree to be bound by the aforementioned Terms and Conditions and agree to pay any outstanding monies owed to Invotec.

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