About us
quality & reliability
We Believe In Hard Work, Dedication and Loyalty
The Invotec team are driven to innovate and improve the ways in which technology can support businesses.
Invotec have been providing IT support for almost 20 years. We’ve grown to be a proficient and reliable outsourced IT department for many local businesses in the bayside area of Melbourne extending across Australia.
People
We understand that our team impacts the success of your business, so we hire people who are reliable, loyal and dedicated to excellence.
Customer Service
We're committed to taking a solutions-oriented approach to IT strategy that exceeds client expectations, and raises the standard of IT in Australian organisations
Support
We offer scalable cloud solutions that are adaptable to changing business requirements. Cybersecurity solutions built for enterprise at an SMB price. And Managed IT support provided by local technicians who can come to your site when needed.
Quality
We're committed to delivering outstanding customer service. Our products are state of the art and constantly evolving as technology evolves. By the time new technology becomes mainstream, we're certified in it, experienced and ahead of the competition.
invotec people
leadership team
Michael
Fisher
managing director
Anthony
Fisher
Founder / Director
Tom Hickmott
Chief Technology Officer
A Certified CISSP and (ISC)2 member, over his 14 year career has worked with a variety of Managed Services Providers, Tom has been an involved and a dedicated leader in areas ranging from Service Desk to Solution Architecture to Organisational Strategy and Business Process Automation. These roles have assisted in the development of the role of IT into a key function of many organisations.
our values
Our unique Values
At Invotec we believe in a simple but effective list of values that the team strives towards to guarantee the best outcome possible for you, our customer. We know what works and what doesn’t. We don’t bother with unnecessary service gimmicks that sound impressive but amount to nothing in the end.
We’re known for our reliability, skills and expert knowledge in cyber security and managed IT.
We’re committed to excellence in everything we do and we won’t accept anything less.
We build integrity with each other and our customers through transparency and trust.
We apply discipline and process—no shortcuts to achieving the best outcome.
We’re open and real so we can be the best support for you and each other.
We’re driven by our determination to achieve the best result for you and won’t rest until we get it right.
Invotec went to great lengths to understand our IT needs. We now have a stable network which allows us to focus on the development of our IT resources without excessive expense on maintenance. The outcome of our relationship is translating into improved teaching and learning outcomes
Michael Russo
Principal
St. Brigid Mordialloc
the invotec process
Our unique process
When you partner with Invotec, you enter into a carefully developed and detailed process that we’ve designed to ensure you get what you’re paying for, and that we’re held accountable.
We visit you on site and get to know your business and people so that we understand precisely what you need from your IT.
We analyse your business from end to end, identifying areas for improvement and noting opportunities for advancement.
We match your business inefficiencies and vulnerabilities with proven IT solutions and best practices.
We onboard your business with the specifically chosen set of solutions that we feel will best support your work and improve your productivity.
We work as your partner on an ongoing basis to both maintain your IT environment, as well as find new areas for improvement.
After the first 90 days of service, your Virtual Chief Information Officer will fully review what we’ve done for you, and update key strategies.