In all areas of business, outsourcing can be a powerful way to reduce expenses, improve efficiency, and streamline operations. Statista has predicted that the global outsourcing market will reach a value of $425.19 billion by 2026, with outsourced IT services accounting for a significant portion of this growth.
The arrival of the pandemic, the uptake of automation, and global migration to remote working arrangements have driven a greater need for digital literacy and cyber security. In this rapidly evolving tech-driven world, outsourced IT is becoming an essential support system not just for companies that lack an internal IT department but also for those whose in-house teams need support to meet growing demands.
The following five benefits of IT outsourcing have been helping businesses all over the world master their digital transformation and accelerate growth. This means that, in turn, these factors are also key drivers behind the massive global growth in IT outsourcing.
Access to cutting-edge cyber security
Ransomware attacks have been around for longer than text messages, DVDs, and Tamagotchis. However, the business world has been rocked in recent years by the growth of dedicated cybercrime syndicates. As these syndicates have become more organised and sophisticated, their attention has switched from individuals to SMBs and major corporations.
This shift has been driven in large part by the fact that crime syndicates can often target not just one business but its entire supply chain through a single attack. Rather than carrying out thousands of individual attacks to rake in millions, syndicates like REvil and Conti can extract tens of millions of dollars in a single transaction.
Your systems, your software, your employees, your customers, and your suppliers can all be potential attack vectors, and the data your business stores and interacts with has never been more valuable. Under such complex conditions, and considering the devastating reputational damage that can occur from even a single data breach, cyber security is essential for survival and growth.
With outsourced IT, you can benefit from support that never clocks off for the day. This 24/7 vigilance allows for rapid threat detection followed up by instantaneous action from a team of IT experts. The best outsourced IT providers equip their technicians with the kind of technology and knowledge most in-house teams are unable to deliver.
Reduce and eliminate downtime
Whether from cyber attacks or internal issues, IT downtime can rapidly erode your profits. Through the aforementioned round-the-clock support, outsourced IT providers are able to resolve issues faster, and in many cases, identify potential technical problems before they arise, thus preventing outages from occurring in the first place. Invotec specialises in this form of proactive innovation as it is key to ensuring our clients enjoy positive growth in their reputations and profit margins.
Outsourced IT allows for flexible growth
Business growth tends to be seasonal, meaning you won’t always need the same level of support month-on-month, year-on-year. With outsourced IT, you can avoid the commitment and expenses that go along with hiring permanent employees. An outsourced IT team can come onboard to support you through tech upgrades, system changes, growth phases, and peak seasons. When the need subsides, you can reduce your support to a suitable level.
This is a reliable way to drive steady growth within your company, keeping expenses low while ensuring you’re fully supported when the need for more work is there.
IT outsourcing provides a double dose of expertise
As a bare minimum, your Managed Service Provider (MSP) should be delivering cutting-edge technology, systems, and software with 24/7 support delivered by IT experts. However, an Australian MSP that’s committed to excellence will ensure its technicians are also equipped with industry-specific training and experience.
This means that, regardless of the size of your company, you can have top talent taking care of your IT needs. Through outsourced IT, you can attract these talented industry experts without having to deal with the recruit process or compete with larger enterprises.
With a combination of technical expertise and industry knowledge, MSPs can be a powerful ally during periods of growth. These key ingredients can also help you guide your business through the digital transformation necessary to remain competitive in the 21st century.
Maintain company focus with outsourced IT
Even if you have a dedicated internal IT team, outsourcing can be profoundly beneficial as it allows your in-house employees to focus on the core internal tasks needed to keep your business operating smoothly. Indeed, Security Magazine reported that 83% of IT managers intend to outsource to an MSP in 2021 and beyond.
This rise in IT outsourcing is being driven by the pressures of the pandemic, the rise in business-focused cybercrime, and a general need to keep up with the digital transformation sweeping through every industry. With the support of an MSP, your internal employees – in IT and all other departments – will be better equipped to focus on the core tasks needed to drive growth in your business.
IT Support Melbourne Business Owners Trust Above All Others
This global shift to IT outsourcing has been felt just as strongly in Australia, particularly in Melbourne. Invotec has been working with an increasing number of organisations that need a Managed Service Provider they can trust to support their unique operational demands and security needs. From schools and healthcare providers to construction companies and government agencies, our clients tell great IT support stories.
Whether you’re in the midst of growth or looking to stimulate it, outsourced IT can support your business in more ways than one. If you’d like to take charge of the narrative in your business and take your digital transformation in a more positive direction, Invotec has the expert technicians to support you through this growth. Use the form below to arrange a free consultation with an IT expert who understands the unique needs and demands of your industry.