Outsourced IT: The Benefits and Challenges of IT Staff Augmentation

In the world of IT, there’s more than one way to outsource. Long-term managed IT support gives you access to the latest technology and software without the need for licenses, helping you improve business performance while eliminating the risk of cyber attacks and other IT issues. However, it’s not for every business, and nor is it the only way to benefit from outsourced IT.

Staff augmentation is ideal for businesses facing a short-term need to bolster their in-house team. If you’re being pulled in opposite directions by the need for skilled workers and resource and budgetary constraints, staff augmentation can be a more appropriate solution than managed services. 

When to use IT staff augmentation services

There are many unique moments within the life of a business when IT staff augmentation will be an effective strategy. However, they generally all fall into one of the following categories: 

• Your internal IT department lacks the experience to deliver a vital project effectively
• You have a major project that’s too large for your in-house team to manage alone
• You can’t afford to pull resources away from daily operations for research or one-off projects
• You require occasional temporary support, making it an inefficient use of resources to source, recruit, and retain talent 
• You’ve experienced a security threat or breach and need immediate assistance

The role of your in-house IT department is to keep your business running smoothly through its day-to-day operations. However, if you need to implement an advanced threat protection system or migrate to a cloud service like Azure, such projects will be time-intensive and resource-demanding. 

While you could pull your internal IT department away from their daily support duties to research and deploy a one-off project, the more efficient approach is to engage IT staff augmentation services. Doing so will give you access to a team of experts who handle such projects regularly. Your outsourced IT technicians will be able to execute the project quickly and efficiently, minimising interruptions while allowing your internal employees to focus on managing your systems and supporting your team.  

Invotec’s approach to IT staff augmentation 

Invotec’s outsourced IT services are delivered by skilled technicians whose job it is to understand the ins and outs of all the latest technology, including the essential protocols, current best practices, and most suitable options for different industries and business types. There’s no trial and error, no learning on the job, and no lengthy stretches of research required – all of that has been done on our own time. 

What you do get is a team of technicians who have the hands-on experience needed to provide the insight you’re looking for and carry out projects with proficiency and precision. Flexibility is built into the service. From simple consulting to a complete system migration, Invotec’s team can fit seamlessly in like an extension of your own IT department. 

Once the work has been delivered and any necessary training provided, our technicians will step back and allow your team to do what they do best. If you’d like to learn more about how we can augment your IT department during changes, upgrades, and other times of need, use the form below to arrange a free consultation.