From system outages to ransomware attacks, educational institutions face an overwhelming number of IT challenges on a daily basis. Then, of course, there are one-off projects like upgrading computers, migrating to new systems, and ensuring online learning platforms are capable of delivering the seamless experience students need to succeed.
By working with a Managed IT Provider specialising in education, schools, universities, and tutoring businesses can greatly enhance the services they deliver to their students. From improved learning outcomes to protection from costly cyber threats, here are seven noteworthy benefits of outsourced IT support in education.
Reduce exposure to cyber threats
Ransomware attacks are on the rise, and unfortunately, schools are not immune. Whether you run an online tutoring service or a large school district, you could be at risk of attack.
Managed IT service providers like Invotec are all over the latest cyber threats. Our highly-trained IT consultants will ensure your systems are fully protected and monitored around the clock. If necessary, most MSPs can also help with training to ensure your staff members are able to recognise social engineering attacks and avoid putting your systems at risk.
Protect sensitive student data
One of the biggest responsibilities of an education business is to keep student data uncompromisingly safe. This is true of all businesses but especially important for those dealing with underage students.
Unfortunately, cybercriminals know how sensitive student information can be, and this makes it an attractive target. That is why it’s crucial for all schools and educational institutions to have impenetrable processes in place to protect the private information of their staff and students.
With the 24/7 support of a Managed Services Provider, you can rest assured your sensitive data has the best protection possible. MSPs can also monitor online activity and educate staff and students on how to navigate the digital world safely. Your team of outsourced IT consultants should also work with you on access control, helping you ensure students and staff can only access approved recourses and websites via your network.
Seamless and highly effective online learning experiences
One of many tough lessons learned during the pandemic was the fact that schools need to have world-class online learning systems at the ready to support their students. Though lockdowns appear to be a thing of the past (for now), high-quality online learning environments are still incredibly helpful for students at all levels.
Whether you run an online teaching service or use your digital learning platform to supplement in-class education, it’s vital to work with best-in-class technology, systems, and software. An outsourced IT provider can deliver all this and more, backed up by round-the-clock support, delivered in person or over the phone.
IT experts on call 24/7
There’s nothing quite like the reassurance of knowing that, no matter what time of the day or night it happens to be, a dedicated IT expert is never more than a phone call away. This is precisely the level of service you get with IT outsourcing companies specialising in education.
Occasional IT hiccups are inevitable – it’s how you deal with them that matters. An MSP can respond instantly to any issues that arise, ensuring they never escalate. This can make the difference between a brief IT outage and an all-day fiasco that puts students behind in their study schedules.
Easy management of operational costs
With managed IT service providers, you get a customised suite of services for one flat monthly rate. Though we can’t speak for all MSPs, Invotec makes it easy to scale up or down as needed, giving educational institutions the flexibility to tailor a package that perfectly suits their requirements and budget.
Rather than incurring the costs and responsibilities of hiring and managing employees or investing in server infrastructure and other IT assets, you can leave all that to your MSP. This frees you to focus on operational goals and projects central to the growth and success of your educational institution.
Help with complex IT projects
The beauty of IT outsourcing is that you’re never locked into a set contract. You can scale up or down as needed and add projects into the mix as they come up. You can even have an MSP come in on a one-off basis to handle complex IT projects or help your in-house team develop a strategy. Whether you need to upgrade all the computers in the school, migrate from old legacy software, or improve your digital learning platform, an outsourced IT provider can tackle complex IT projects with smooth and swift efficiency.
Improved learning outcomes for students
When you’re working with the right technology and your IT infrastructure is humming along smoothly, the benefits branch out into every other aspect of your business. For those in the education industry, this means paving the way for improved learning outcomes for students.
From your library management system to your communication and collaboration platforms, every aspect of your IT infrastructure contributes to the quality of the services you provide. When systems always work as they should, it’s far easier for students to dive into deep work and find the resources they need. On the back end, best-in-class systems make it easy for administrators to track attendance, manage inventory, support teachers, and generally run a tight ship.
The best IT support for schools and educational institutions
Invotec is a Melbourne MSP specialising in customised IT services for education. Partner with Invotec, and you’ll have a dedicated team of IT experts with years of combined experience supporting businesses in your industry. From inventory ordering to communication and productivity management, we’ll help you tighten up your processes and deliver a streamlined and efficient experience for your students.
With 24/7 monitoring, uninterrupted security, and tailored packages designed to support education providers, we can deliver a customised solution that ticks all your boxes. Call Invotec today on 1300 468 683 or fill out the contact form below to arrange a free consultation with an IT expert specialising in education.
